Support

Help & Support

Frequently asked questions, contact options, and live demo scheduling — all in one place.

Frequently Asked Questions

How do I create an account?

Go to grantotter.streamlit.app, click the Create Account tab, enter your email and a password (minimum 6 characters), and click Create Account. You will be signed in automatically. See Step 0 of the tutorial for full details.

I forgot my password. How do I reset it?

On the sign-in screen, click Forgot password?, enter your email address, and click Send Reset Email. You'll receive an email with a link to set a new password. If you don't see it within a few minutes, check your spam folder.

What information does GrantOtter need to generate my profile?

Only your name and institution are required. Providing additional details — your Google Scholar URL, ORCID iD, department, and a link to your faculty or personal website with an up-to-date CV — significantly improves profile quality, especially if your name is common. We also recommend filling in Developing Research Interests and Areas to Avoid to get better-targeted grant recommendations.

What does the generated researcher profile include?

The profile goes beyond a publication list. It includes scored research expertise areas, financial parameters (estimated salary, F&A rates, fringe rates), grant suitability as PI or co-investigator, active and past grant history, collaborator network, and publication impact metrics. It's the knowledge base that powers every other GrantOtter feature.

What types of grants does GrantOtter search?

GrantOtter covers federal funding opportunities (NIH, NSF, DARPA via Grants.gov), foundation grants, and internal institutional grants. For any other funder — private foundations, international agencies, industry — you can paste the full grant information as plain text in the Draft Concepts tab to run brainstorming against it directly.

How often is the grant database updated?

The grant database is refreshed regularly to include newly posted and updated funding opportunities. The Weekly Funding Feed aggregates new announcements from NIH, NSF, and DARPA every Monday.

How does grant matching work?

Grant matching runs a three-stage pipeline: (1) Hard filters eliminate ineligible grants based on your eligibility, deadline, budget, and mechanism preferences. (2) Rule-based scoring ranks the remaining grants across dimensions like expertise match, agency preference, career stage, and budget fit. (3) LLM evaluation reads your profile and each top candidate in depth, producing a ranked list with plain-language rationale for each recommendation.

What is My Workspace?

My Workspace is your central hub in GrantOtter — a single place to manage your researcher profile, preferred collaborators, saved grant opportunities, and previous proposals. It replaces the old Profile Repository tab and consolidates everything you need before diving into a specific application.

What is My Applications?

My Applications is an end-to-end grant application hub. For each application you're working on, you can link the grant opportunity from the repository, assemble your team (PI + co-investigators with their full profiles), attach draft concepts, biosketches, and supporting documents (budget pages, letters of support, facilities pages), and track every submission task with a color-coded checklist with due dates. When you're ready, a single Download All as ZIP button bundles everything — grant document, team profiles, and all attachments — so you can load the full context into any AI platform.

Can I use GrantOtter for team proposals?

Yes. Use Find Collaborators to search an institution-wide faculty pool by research expertise and discover potential team members. Save them to your preferred collaborators list in My Workspace, then pull them into any application, brainstorming session, or biosketch. In My Applications, you can assemble your full team for each grant and keep all team profiles together for download.

What is the Power User workflow?

Use My Applications to assemble your full application package, then hit Download All as ZIP — this bundles your grant document, team profiles, brainstorming report, and biosketch into a single file. Upload the ZIP contents into Claude, ChatGPT, or Gemini to give the AI full context, then develop your Specific Aims page, write recruitment emails, or refine the proposal through conversation. See the Power User section of the tutorial.

What is the NIH biosketch output used for?

The Create Biosketch tab generates a draft NIH Biographical Sketch covering all four required sections (Personal Statement, Positions & Honors, Contributions to Science, Research Support). Use it as a reference to populate your biosketch on SciENcv, the official NIH tool for creating and maintaining biosketches.

Is my data secure? How does GrantOtter handle my privacy?

GrantOtter is built on three pillars of trust:

🔓 1. Open Data Sources for Profile Generation

Researcher profiles are built from publicly available sources — no private data required.

  • ✓  Uses only public sources — PubMed, Google Scholar, ORCID, faculty pages, NIH RePORTER, and more
  • ✓  Only your name and institution are required to get started
  • ✓  Optional CV upload is processed server-side and never shared externally
🔒 2. Platform-Level Security

All data is stored and protected by Supabase, an industry-standard backend with strict per-user access controls.

  • ✓  Row-level security (RLS) — you can only access your own data; no other user can see yours
  • ✓  All credentials and passwords are fully encrypted
  • ✓  Industry-standard encryption at rest and in transit
  • ✓  Documents uploaded to My Applications are stored in a private, access-controlled storage bucket
👁️ 3. Your Data Is Never Used for AI Training

GrantOtter stores your profiles, applications, and documents so you can access them across sessions — but your content is strictly yours.

  • ✓  Your data is never used to train AI models or shared with third parties
  • ✓  Grant concepts, biosketches, and application documents are visible only to you
  • ✓  You can delete your data at any time by contacting grantotter42@gmail.com

Contact Us

Have a question not covered here, a feature request, or running into an issue? Reach out — we typically respond within one business day.

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Support Email

grantotter42@gmail.com

Use this address for account issues, password resets, bug reports, and general questions.

Schedule a Live Demo

Want a guided walkthrough of GrantOtter for yourself or your department? We offer 30-minute live demo sessions where we walk through the full workflow, answer questions, and help you get set up with your own profile.

Department demos are a great way to introduce the tool to your faculty — we can cover the end-to-end workflow from profile generation to managing a full application live, using a real grant relevant to your group.

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Book a 30-Minute Demo

Pick a time that works for you directly on our calendar.

Book a Demo Session